Frequently Asked Questions
Everything you need to know about shopping with VIDEOGAMESPLUS.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that limited edition drops and clearance items are final sale.
How do I know which size to order?
Each product page features a detailed size guide with measurements. Since our styles range from slim-fit to oversized, we recommend comparing our measurements to a garment you already own.
Do you restock sold-out items?
To maintain exclusivity, most of our seasonal collections are limited runs. However, core essentials are restocked monthly. You can sign up for 'Back in Stock' notifications on any product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my VIDEOGAMESPLUS apparel?
To ensure the longevity of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on printed graphics.