Returns & Exchanges

At VIDEOGAMESPLUS, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Please ensure all original tags are attached and the garments are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Carefully place the apparel in its original packaging along with the packing slip and ensure the parcel is securely sealed for transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.